Shipping Policy
Welcome to Fancis! We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Shipping Locations
We currently ship to the following: Domestic shipping.
2. Shipping Times
Orders are processed within 1-2 business days after payment confirmation. Estimated delivery times: Domestic: 3-7 business days. Note: Delivery times may vary due to factors such as holidays, weather conditions, or customs clearance for international orders.
3. Packaging
We take great care in packaging your chocolates to ensure they arrive in perfect condition. During warmer months, we may include insulated packaging and cooling packs for an additional fee to prevent melting.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to: Enhance your browsing experience Remember your preferences Analyze website performance You can manage your cookie preferences through your browser settings.
5. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. Please allow 24-48 hours for tracking information to update.
6. Returns Due to Non-Delivery
If a package is returned to us due to non-delivery. We will notify you and offer the option to reship the package at your expense or issue a refund excluding shipping fees.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: Email: info@fancis.in Phone: 7003701869 Thank you for choosing Fancis! We’re committed to ensuring your privacy and satisfaction.